Monthly Subscription Terms and Conditions

You must be a competent climber to purchase a climbing pass, with a valid Lab Card and have completed an unsupervised acknowledgement of risk form, and all cancellations must be processed through the customer portal

Recurring Payment Agreement Terms and Conditions

The Climbing Lab ltd will automatically debit the appropriate subscription fee using the payment method that you provide to us.  Payments will be taken on the same day each month (the day on which you originally set up your payment) until notice is provided by you and cancelled within your customer portal. The Climbing Lab reserves the right to modify subscription prices at any time, and will provide a minimum of 7 days notice to you, in writing, before any price changes are made. It is your responsibility to ensure your contact and payment details are up to date and to notify us immediately of any changes.

By proceeding with this document, you agree that:

You are over the age of 18.

You are registered at The Climbing Lab as an Unsupervised Climber (unless setting up payment on behalf of a participant under the age of 18)

You understand that The Climbing Lab ltd. will charge the subscription fee monthly, in advance, each month, on the day before the date of which you set up the initial payment, using the payment details you provide.

You understand that you can only stop the monthly charge by cancelling within your customer portal. 

You understand that we operate a no refund policy once a charge has been made unless we have charged in error.

YOU HAVE HAD SUFFICIENT OPPORTUNITY TO READ THIS ENTIRE DOCUMENT.  YOU HAVE READ AND UNDERSTOOD IT, AND AGREE TO BE BOUND BY ITS TERMS.